Frequently Asked Questions

What forms of payment do you accept?
-Visa
-Mastercard
-American Express
-Discover
-Paypal
All processed through a secure server

I don�t have a credit card, will you accept payment by mail?
Yes. If unable to pay by credit card, we will accept payment
By Money order only, No checks. Please e-mail us the following:
1) Your Full Name, Address, Phone Number, and E-mail Address
2) The product number, name, size or style, and quantity of each item you wish to purchase.
3) (optional) Gift wrap $1.00 extra each flag


Once we receive that information we will e-mail you a printable invoice which you will enclose with your payment to us via mail.

Is there tax charged?
No, Just4Wind pays the sales tax on applicable orders.

Do you offer any discounts to schools?
Yes, 10% discount for flags for schools. Please e-mail us for details to get the discount.

Can I have my order shipped to a different address than mine?
Yes.

Do you offer giftwrapping?
Yes. Please e-mail for details at this time.

What is the return policy?
Click on our policies button on our homepage to read our complete return policy.

How are the flags shipped?
All flags are shipped through the USPS, from Blackwood, NJ. Flags will be shipped any of the following ways as decided by just4wind.com by how many flags are ordered and destination: First Class (usually always used if only 1 flag is purchased), parcel post, or priority mail.

Is Overnight or 2nd Day mail available if I need the flag immediately?
Overnight shipping is available on the view cart page where you can add it to your cart.

When will my order be shipped?
If you purchase a flag or flags labeled �Ships Immediately� your order will be processed as soon as we receive payment confirmation, and will be shipped out to you usually within 1-2 days.
If you purchase a flag or flags labeled �ships 7-10 days� your order will be shipped to you within 7-10 business days following payment confirmation to us.
If your order contains both flags labeled �ships immediately� and �ships 7-10 days�, we generally ship them all together within 7-10 business days. However, if you would like them split shipped, we can do that for you as well (please send us an e-mail requesting that once you place your order). Occassionally a flag is on backorder. If this happens, the rest of your order will be shipped and the flag on backorder will be shipped to you separately as soon as we get it in. We always e-mail you to let you know if a flag is on backorder.

Will I receive a confirmation once I place my order?
Once you place your order, you will receive an order confirmation via e-mail from either 2checkout or paypal depending on what payment method you used. If you paid by Visa, Mastercard, American Express or Discover, you will receive an order confirmation from 2checkout. You will not receive a separate order confirmation directly from Just4Wind.com. The order confirmation you receive from one of our two servicers contains your transaction ID # or order # which can be used in the event that you need to contact us with any questions regarding your order.

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